Effective October 1, John Wayne Airport will introduce a new pick-up area for passengers using ride apps Lyft, Uber and Wingz. The new procedure will reduce traffic congestion on the Arrivals (lower) Level, and facilitate a more efficient procedure for guests and ride app drivers.
“Providing a designated pick-up location for Lyft, Uber and Wingz will result in a more convenient process for our guests,” said Airport Director Barry Rondinella. “To ensure a smooth transition, guests will find additional wayfinding signage and increased customer service assistance in the Terminal and at curbside.”
The ride app pick-up locations are located in parking structures A2, B2 and C. The Airport advises users to wait until they get to the pickup location to hail a ride, so that ride app drivers can make the pick-up and exit on a timely basis. Ride app drivers will continue to drop off passengers on the Departures (upper) Level at curbside.
How to take Lyft, Uber or Wingz from John Wayne Airport:
- Airport guests without checked bags can go directly from the upper level of the Terminal, cross the roadway to Parking Structures A2 and B2. In Terminal C, go through the ticketing area on the upper level to the parking structure.
- Guests with checked bags should use the elevators from the lower level baggage claim area or parking structure to the upper level, and follow the signs to the designated pick-up area.
- Request your ride.